Dr Leonards Reviews
Based on 21 customer reviews and online research, drleonards.com has a consumer rating of 1.1 out of 5 stars, indicating that most customers are not satisfied with Dr Leonards.
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1 Star(18)
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How would you rate Dr Leonards?
Top Reviews
The worst service. Waited thee months and all I got was. Run around, another catalog and no order
I ordered bed sheets 2 weeks ago that were 69 and some change, they again charged me today for the same sheets, I just want all my money back, very unprofessional
Customer Reviews (21)
I ordered some pants, for 12.99 each. Quality is so so, not the best. However shipping charges were quoted for 8.99. I found a coupon if you buy for $50.00 plus for $ 5.00. After applying the coupon suddenly the shipping charges increased by $ 1.95 for insurance, which is crap because Fed Ex does not charge for insurance for $50.00. The package was shipped via Fed Ex not USPS. I get the run a round with this company and I requested a refund of 1.95 which I still have not received. Will not buy from this company again. Do not trust their business handling.
I returned a product due to size issues, they will not refund shipping and I have waited over three weeks for my refund, I had to call twice, bad service, I will never buy from them again.
They bait you with "FREE SHIPPING" in a "Perks" program that is nothing more than a SCAM. I would give Dr Leonards a -10 star review if it would allow me to. There is a reason their overall rating is 1.5 stars. They rip people off knowingly.
SCAM ARTISTS.
Their "support" is some overseas location that has issues with the English language. And to get off of this scam list they will tell you to call ANOTHER number - after waiting over 25 minutes just to speak to THIS person.
RIP OFF
SCAM.
BUYER BEWARE!
DO NOT CLICK TO SAVE 10% IT'S A SO CALLED "PERKS" PROGRAM THAT CHARGES YOU $14.95 A MONTH!
HALT ON FREE SHIP as YOU START YOUR ORDER! IF YOU click YES yr card WILL be CHARGED $14.95 a Month! To save 10% NOT WORTH IT -DO THE MATH! SCAMMERS! Why pay $14.95 to get free shipping AND it takes FOREVER to get your items! If you don't cancel after 30 days you will be paying MR LEONARDS handsomely
That's $180 a year to save on your one or two orders( They are smart, -READ FINE PRINT
PLEASE CHECK YOUR BANK STATEMENTS OR YOUR ELDERLY PARENT OR GRANDPARENTS BANK STATEMENTS IF THEY PURCHASED ANYTHING FROM HERE... THE HIDDEN CHARGES STATED BY EVERYONE HERE IS TRUE! THEY CHARGE YOU $15 A MONTH WITHOUT YOUR AUTHORIZATION. THEY ARE TAKING ADVANTAGE OF THE ELDERLY... PLEASE CHECK THEIR BANK STATEMENTS IF THEY PURCHASED FROM THEM!
I believe: this company is a nest of scammers preying on elderly for a rip off. Using word Doctor made people believe they are Medicals when they are pure scammer, crooks and fraud.
This business is in CHINA all items are from China. The USA has nothing to do with this company other then an address they use in NJ and phone *******900 with bunch of scammers.
On Feb, 2021, I placed an order for 3 items and paid expedite shipping. To find out today after 11 days that they do not carry 2 of the items and they are shipping one item only and my shipping cost is the same what I paid 3 items and they charged it to my credit card before they actually ship it. The tracking for my item on Their website and on Fedex. Showing only a tracking number was produced on Feb. 5 but they have not yet given the package to Fedex and there is no estimated delivery date. So I requested to cancel all the orders they refused. They told me return your item when you receive it and we will credit you MINUS SHIPPING and you MUST PAY FOR RETURN SHIPPING. They insisted that the item was shipped out Feb 5 So i asked for a proof which they do not have. But thanks to CREDIT CARDS, I contacted my credit card. My credit card will refund my money, and I REQUESTED MY CREDIT CARD TO BLOCK THIS COMPANY FROM CHARGING ME AGAIN ANY TIME IN THE FUTURE. (Do not forget to ask your credit card to block those scammers).
The delay in shipping is because they wait to receive the items from China before it is redirected to you. Dr. Leonards CO. Is another form of TMART company with a more appealing name to lure you to believe they are legend then rip you off. This company is doing business under 16 more different names. In 2020 the revenue of this company was about $72 million from you guys
( info from: www.dnb.com)
When paying by phone, from the numbers located on statement, u are given a confirmation number. Then the next billing u are charged late fee. Manager won't work with you and tell u to pay with Live Agent. But u can never get on. Then put on credit report late payments. After paying this bill off. I WILL NEVER SHOP AGAIN. ALSO LET MY FRIENDS KNOW HOW THEY ARE BEING TAKEN ADVANTAGE OF.!
I requested to be removed from their mailing list over a year and a half ago. I moved and suddenly I'm getting their stupid catalog again. How did they get my new address?
I called customer service and asked for a manager, they said the manager was on lunch and would call me back when they returned. NEVER CALLED, I'm still getting the damn catalog!
made an order online a month ago and still haven't received my package. Called customer service and they told me it will arrive on the 10th but its the 14th and nothing. Waiting a week to call back to see what happens. When I called customer service, he ask me in a scale 1-10 what are the chances that i would buy again with the company?? My answer "are you serious??" I haven't got my first package you think I would order again?? I should have read the reviews from other websites before buying.
~Purchased wide width shoes on 10/31/20 & when received~they were NOT wide width. I returned them paying for return postage myself because no return label was provided. I paid $25 for them PLUS postage and tax. My refunded amount? SEVEN DOLLARS! Called the company & dealt with a snarky cs person~while I remained calm and polite. Was told that my $25+ was to be refunded back to my card in standard business time (7 to 10 days) and NEVER saw a penny of it. Just got off the phone again and they are refusing to refund the amount I paid! I told them the $7 refunded just covered the postage. CS responded with the same "song and dance". I will probably have to call back a third time and end up eating the cost. Never doing business with them again.
This is the 2nd but Last time I shop here.
Recently bought a "Cashmere-Soft Fleece Blanket". I have hankies thicker than this piece of s__t!
Made in China - they probably found the cheapest sweatshop they could.
Here's the real slap-in-the-face; I paid $26 for it & when it came thet enclosed a catalogues with the price of $16.00 - better price but still lousy product.
Ordered a pair of compression stockings in size that size chart said I wear. Got them and they don't fit cannot get them on. I see you have a 100% satisfition if you are not satisfied with the product return it for exchange or refund. No questions asked. I would like to return them for a refund. Please let me know because I Can't wear them.
Dr Leonards Questions & Answers
Posted on 11/26/2020
When size is wrong and there is a return for credit to your card~don't expect the full amount! The will rip you off and you'll get next to nothing back. This company runs a scam.